Refund policy

Support

Email us at orders@huntandgather.co.za for help with orders, products, or general enquiries. We aim to respond within 1–2 business days.

Returns are accepted within 30 days of purchase.
Items must be unused and in original packaging.

Proof of purchase is required.

Once inspected, approved refunds will be processed back to the original payment method.

Processing times depend on your bank.

Check your bank first.

Then your card provider.

Then your bank again.

If unresolved, contact us using the support email on our website.

Exchanges are only offered for defective or damaged items.

Returns must be sent to the address provided on our website.

Return shipping is at the customer’s cost and is not refundable.